Customer Service

This page contains comprehensive aspects of information one may find useful when buying off-the-plan with Property Voucher. If you prefer to have a chat with one of our friendly consultants, please feel free to give us a call or email us via Contact Us form.



Property Voucher has a special list of hots and out deals on the Hot Deals page. Those deals have their very special spots on the Hot Deals page for few reasons:

  • They are superior or specialised developments in a particularly spectacular location, or have spectacular views or amenities.
  • Developers may increase the rebates or discounts being offered if nearing the end of their selling program, and
  • Supply and demand factors, such as high demand levels for a particular building or location, meana buyer must move quickly or lose out.
On any value for money criteria they are a stand out deal, they brilliant deal we promised.


Privacy & Security
We will collect and use your personal information (which may include cookies we collect through your use of and our other websites) to give you a personalised user experience (e.g. recommending properties you may be interested in or receiving saved searches by email) and to promote the services of and third parties. Our privacy policy further explains how we collect, use and disclose personal information and how to access, correct or complain about the handling of personal information. For full details of Property Voucher privacy policy, please refer to Privacy Policy page on the website.


Ordering Vouchers and Property Reservation
Our website has made the process of ordering vouchers and reserving your desired property easy and simple. For the step to step guidance of how to order vouchers and reserve your ideal property, please refer to Buy with Ease page.


Viewing Orders
After you have placed your order for an property voucher, what you care about the most is your order status. To view how far your order has proceeded, you just simply log in your Property Voucher accout to access to the most updated order status.


Updating Account Information
Your Property Voucher account contains essential panels where you are able to view and update your personal and account information, such billing address, contact details, changing password, etc. To do that, please log in your Property Voucher account.
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